The Ford Institute is looking for dedicated sales professionals to be part of an amazing enrollment team!
Responsibilities:
- Initiate outbound communication to prospective students by email and phone
- Answer inbound communication from prospective students by email and phone
- Communicate and cultivate relationships with new leads
- Explain programs and offerings of The Ford Institute succinctly and effectively and answer questions regarding enrollment and courses
- Share your own story of transformation and what is possible in this work
- Give people an experience of this work as needed
- Stand in the highest of every prospective student and evoke possibility
- Offer a premium quality experience for each and every email or call
- Utilize appropriate sales tactics and strategies
- Ensure high client satisfaction at all times
- Continuously hone, manage, and improve existing sales processes and systems
- Ensure leads are followed-up on quickly and effectively
- Maintain a computerized prospect database
- Track and report regularly on volume of inquiries, leads, barriers to entry, etc.
- Guide prospective students through the registration, application, admissions process
- Attend some Ford Institute live events to create connection and establish relationships with participants
- Monitor social media channels for prospective students and leads
- Uphold core values of the company
Knowledge, Skills, and Abilities:
- Graduate of The Ford Institute preferred
- Highly disciplined, motivated, self-starter
- Have a keen understanding of and passion for Integrative Coaching and The Ford Institute
- Attention to detail and organization
- Excellent customer service and communication skills
- Stamina to speak over the phone with many people
- Friendly, high energy, and approachable personality
- Fluent in English: written and verbal
- Adept with Gmail, Microsoft Word, Microsoft Excel
- Ability to learn and utilize new technologies and systems
- Ability to respond quickly to challenges and to work under pressure
- Ability to work flexible schedule, including evenings and weekends as required.
- Ability to work independently and with team
- Preferred: Proven track record of closing sales
Compensation
Compensation will start out commissions-based during a trial period
Interested? Apply here!
https://tfi.formstack.com/forms/admissions_advisor_application